Booking Terms & Conditions
Terms and Conditions - On Line
The terms and conditions of trade of Ritchies Training Centre Ltd (hereafter called the Company) are contained herein.Orders accepted subject to the Terms and Conditions.
If any document placing an order on the Company includes or refers to other terms and conditions of contract then these shall not apply unless agreed in writing by the Company. No addition to or variation of these conditions will bind the Company unless it is specifically agreed in writing signed by a Director or authorised Manager of the Company.
These terms and conditions will form the basis of all contracts with the Company, unless otherwise specified by the Company.
These terms and conditions are correct at the date shown on the relevant course booking form but the Company reserves the right to vary them without notice. An updated copy will be supplied to the client if applicable.
2. Training Courses - Delegates Requirements
Where the training being provided is other than theoretical, delegates must provide, unless previously agreed by the Company, their own overalls, safety helmets, protective gloves, safety footwear, waterproof clothing, safety glasses/visor, ear defenders and any other personal safety equipment required.
Delegates must be physically capable of withstanding the rigours of training. If there are any doubts relating to this, the Company may refer the delegate to a GP at no cost to the Company. The onus is entirely with the delegate to ensure his or her fitness to undergo training and the Company does not accept any responsibility in this regard.
Equipment owned by or leased/lent to the Company must not be removed from the training environment. Any damage to Company equipment or property caused by delegates will be invoiced to the relevant client.
Certificates are awarded at the discretion of the Company, and only to those who successfully complete the training satisfactorily.
Certificates are not issued purely for attendance unless otherwise agreed prior to course commencement in which case appropriate wording will be used on the certificate
Delegates are required to be punctual at all courses and sessions.
Consumption of alcohol or non-prescription drugs is not permitted during training nor should they be consumed immediately prior to training.
The Company will refuse to train any delegates who infringe this condition and will require them to leave Company premises. Where a delegate is undergoing a course of prescribed drugs they should inform the Company of the nature of the drug and any side effects. The Company may then seek assurance that training can be carried out without risk. The decision of the Company in relation to this is final.
Unless otherwise stated, all prices areexclusive of VAT, the total price on the summary page includes VAT, which will be charged at the rate current at the time of due payment.
4. Settlement Terms
Payment for all training booked and confirmed by the client must be made prior to the training course booked taking place by Credit/Switch Card. All training courses booked will state the relevant registration, administration and certification fees which are to be paid on the first day of the training course.
5. Health and Safety
Where training is carried out on the Company's premises, all delegates must conform to and comply with the Health and Safety Policy as laid down by the Company from time to time. Breaches of this policy may result in the delegate being suspended or excluded from the course and premises.
6. Cancellation and Postponement
The Company reserve the right to charge a cancellation/postponement fee in respect of courses previously confirmed and subsequently cancelled or postponed. The following refunds will be made in the event of cancellations/postponements prior to course start date:
- More than 14 Days - Full refund
- 9 - 13 Days - 75% refund
- 5 - 8 Days - 50% refund
- 3 - 4 Days - 25% refund
- 2 days or less - no refund (This time period does not include any weekends)
Should it become necessary for the Company to postpone all or any part of a course or other work due to circumstances beyond their control, a mutually agreeable date will be selected on which to complete the work. The Company will not be liable for any costs incurred by the client for such actions.
7. Applicable Law
Scottish law shall apply and Scottish Courts shall settle any disputes. These terms and conditions do not affect any statutory rights available to the client